Mayo Clinic Care Team
Healthcare providers face significant challenges during patient appointments, with up to 20% of their time consumed by clerical tasks. The reliance on multiple, disjointed applications and the management of irrelevant data created undue cognitive strain on providers, impacting their ability to focus on patient care. These inefficiencies not only burdened care teams but also hindered operational workflows and the management of reimbursements, creating a need for a streamlined, integrated solution.
A seamless and efficient healthcare environment depends on integrated systems that address both clerical and operational challenges. By unifying practice operations into a single platform, the SmartSpace app could alleviate cognitive strain, streamline workflows, and enhance care team productivity. Features such as real-time visibility into patient metrics and innovative documentation tools would empower providers to focus on delivering exceptional patient care while improving operational efficiency.
Cawcutt collaborated with Mayo Clinic to design and implement the SmartSpace app, which was piloted and evaluated in real healthcare environments. The app delivered impactful results:
Integrated Operations: Unified practice management into a single, user-friendly platform, reducing the complexity of multiple applications.
Streamlined Workflows: Optimized workflows for providers, nurses, and staff, conserving time and improving productivity.
Enhanced Efficiency: Introduced real-time visibility into patient wait times and provider workloads, enabling better care team coordination and patient flow.
Cost Savings: Reduced operational costs while improving reimbursement management processes.
Innovative Documentation Feature: Enabled physicians to verbally transcribe notes, significantly reducing the time spent on documentation and enhancing overall efficiency.
The SmartSpace app transformed the healthcare environment, alleviating clerical burdens and empowering providers to prioritize patient care, all while optimizing operational outcomes.